Returns | Shipping | Privacy Policies

Returns Policy

At Hackberry Hill, we do our best to ensure that every order is accurate before we ship it out. If a customer has a question after they receive their order, they need to contact us directly at hackberryhillranch@gmail.com. We will assess the situation, and determine the best way to rectify the situation with a replacement or refund, or a different solution.

Shipping Policy

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items. Most items are shipped via UPS or FedEX, overnight or 2 day. Shipping rates are calculated as a flat fee depending on shipping destination. A valid physical address is required. We also offer local pickup and delivery options at checkout. For local delivery, we charge a flat $15 fee, and we deliver within a 25-mile radius of Wortham, TX. Beef orders are shipped and delivered frozen.

We currently ship to United States addresses only. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. Please contact us for questions on Rush or International Shipping options. Please allow for extra shipping time on Holiday orders.

For more information contact us at hackberryhillranch@gmail.com

Privacy Policy

Hackberry Hill values our customers and respects your privacy at all times. We collect information about you through our online shopping cart website in an effort to improve your shopping experience and to communicate with you about our products, services, and promotions. We do not share your personal or financial information with 3rd party companies.